RETURN & EXCHANGE POLICY
SHIPPING INFOMATION
Pieces in stock will be ready for delivery up to 3 days (excluding weekends) from the date of order.
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Custom and made to order pieces will be ready for delivery up to 3 - 8 weeks from the date of order. You will be contacted via email with information regarding a shipping date for your specific piece.
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We use DHL business service for all the shipments.
- Netherlands delivery €10
- Belgium delivery €10
- Luxembourg €10
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- Europe zone 1 (Austria, Czech Republic, France, Germany, Hungary, Italy, Ireland, Poland, Romania, Slovakia, Slovenia, Spain, United Kingdom) €15
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- Europe zone 2 (Bulgaria, Croatia, Denmark, Estonia, Finland,
Latvia, Lithuania, Portugal, Sweden) €25
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*Spend more than €200 and Get Free Shipping within Europe!
*Please contact us via info@chinghuiyang.com for shipment outside of Europe.
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* Please note that delivery charges do not include import tax for overseas orders.
Please check your local charges before placing an order.
SHIPPING & RETURN POLICY
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange policy. Simply contact us within 14 days of receiving your order to initiate the return process. Items must be returned in their original condition and packaging. Once we receive and inspect the returned item, we will issue a refund or exchange. Please note that shipping costs are non-refundable.
* We are unable to accept returns of bespoke pieces.
Please return the pieces in their saleable condition with the original packaging and documents. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Money will be refunded to the original payment method that was used during the purchase.